Employee Workflows

Solutions – Employee Workflows

SERVICENOW MODULE EXPERTISE OFFERED BY US

HRSD

HRSD stands for Human Resources Service Delivery, and it is a component within the ServiceNow platform that focuses on streamlining and enhancing the delivery of human resources (HR) services within an organization. HRSD is designed to provide a centralized and automated solution for managing HR processes, improving employee experiences, and optimizing HR service delivery.

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Service Delivery Automation

Capture, manage, and resolve incidents efficiently.

Automate incident workflows for faster resolution.

Employee Service Center

Plan, assess, and implement changes in a controlled manner.

Minimize the impact of changes on IT services.

Service Catalog for HR

Identify and address the root causes of recurring incidents.

Implement preventive measures to minimize future disruptions.

Case and Knowledge Management

Streamline and automate service requests.

Provide a self-service portal for users to submit and track their requests.

Automation of HR Tasks

Maintain a comprehensive database of IT assets, relationships, and configurations.

Support impact analysis and improve change and incident management.

Compliance and Reporting

Create and manage a catalog of IT services available to users.

Standardize service offerings and request processes.

WSD

Workplace Service Delivery (WSD) with ServiceNow refers to a set of solutions and capabilities within the ServiceNow platform designed to optimize and streamline services related to the workplace environment. It focuses on delivering a modern and efficient experience for employees in their day-to-day work, covering various aspects of workplace services, facilities management, and employee productivity.

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Visitor Management